Questions, answered.

Yes — new TEMPO guests get their first class in any format completely free. Just reserve a spot or bike in advance, arrive 15 minutes early to check in, complete a quick health screen and waiver, and we’ll handle your shoes and setup. One free class per person.

Absolutely. Every class scales to you — your coach will show you how to modify, and the bike or floor work is your effort, not the person next to you. RIDE 45, SCULPT, and FLOW are great first classes. Tell your coach it’s your first time and they’ll look out for you.

Come 15 minutes early for your first class, 10 after that. Bring water and yourself — we provide cycling shoes, towels, mats, bands, and weights. Lockers, showers, and amenities are on site at both studios.

We ride in clip-in cycling shoes, which we provide free — just give us your size at check-in. Arrive 15 minutes early for your first ride and a coach will set your seat and handlebar height and show you how to clip in and out. It takes two minutes.

Browse the weekly schedule, filter by format, coach, or time, and tap a class to pick your exact bike number or floor spot. Your reservation holds it. You can book up to 8 days out (14 for Unlimited members) right from the schedule grid.

Yes. Most classes are available on ClassPass and Gympass using your credits, subject to availability. Members and class-pack holders always get priority booking windows over third-party credits.

Cancel free up to 12 hours before class and your credit returns or your spot frees up. Inside 12 hours it’s a late cancel; a no-show forfeits the class (or a $15 fee on free/intro classes). Life happens — message us and we’ll always try to help.

No. You can drop in for a single class, buy a 10-class pack, or go Unlimited monthly — whatever fits your life. There’s no initiation fee and monthly memberships have no long-term contract (30 days’ notice to cancel).